Pen Store

Customer Service

What is Pen Store?
We've been around for a while! In Scandinavia at least, where we're the biggest in our field. Pen Store started in the beginning of 2010, and has since then sold literally millions of pens. So we can safely say that we know pens quite well.

What's the Shipping costs?
The shipping depends on the total weight of your order. You will see the shipping cost when you go to the checkout, before you pay.

Under 1 kgs: €14.95
1-5 kgs: €19.95
Over 5 kgs: €29.95

Where do you ship?
We ship within the EU area!

If you order from Sweden, please go to:
If you order from Denmark, please go to:

From where do you ship?
Our warehouse is placed in Stockholm, Sweden.

How long is the delivery time?
We ship within 24 hours (on weekdays) and the shipping takes about 2-6 days, depending on destination.

And if I order products that's not in stock?
Products out of stock is clearly marked when you order. If your order contains products out of stock, the whole order will be set on hold until it's complete. Usually maximum one week.

How do I pay?
By Visa or Mastercard. Safe and secure via DIBS Online Payments.

Is VAT included?

Any other additional costs or fees?
Not at all.

Du you have any other questions? Please contact us, and we'll help you out!

Phone: +468-515 10 250 (Sweden)
Our store in Stockholm: Click here for more information

Company: G Group AB, VAT. no: SE556797007301
Company address: Pen Store / G Group AB, Hornsgatan 98, SE-11821 Stockholm, Sverige